Terms of Service

Terms of Service

Welcome to msvjwedges.com. These Terms of Service govern your access to and use of the website and services provided by KAI WELL INVESTMENT HK LIMITED. By accessing or using msvjwedges.com, you agree to be bound by these Terms of Service. If you do not agree, you must not use the website.

Use of Website

You must be at least the age of majority in your jurisdiction to use msvjwedges.com. You agree to use the website only for lawful purposes. You must not use the website in any way that causes damage to the website or impairs its availability or accessibility.

Account Registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information. KAI WELL INVESTMENT HK LIMITED reserves the right to suspend or terminate your account if any information provided is inaccurate or violates these Terms.

Product Information and Availability

KAI WELL INVESTMENT HK LIMITED sells shoes. Product descriptions and images are for informational purposes. KAI WELL INVESTMENT HK LIMITED does not warrant that product descriptions or other content are accurate, complete, reliable, or error-free. Product availability is subject to change without notice.

Pricing and Payment

All prices are listed in the currency displayed at checkout. KAI WELL INVESTMENT HK LIMITED reserves the right to change prices at any time. Payment must be made through the payment methods available on msvjwedges.com. You agree to provide valid payment information. KAI WELL INVESTMENT HK LIMITED is not responsible for any fees charged by your bank or payment provider.

Order Acceptance

All orders placed on msvjwedges.com are subject to acceptance by KAI WELL INVESTMENT HK LIMITED. KAI WELL INVESTMENT HK LIMITED may refuse or cancel any order for any reason. If an order is canceled after payment, KAI WELL INVESTMENT HK LIMITED will issue a refund in accordance with the Returns and Refunds section.

Shipping and Delivery

KAI WELL INVESTMENT HK LIMITED ships shoes to addresses provided by you. Shipping times vary based on destination and carrier. KAI WELL INVESTMENT HK LIMITED is not responsible for delays caused by carriers or customs. Risk of loss and title for items pass to you upon delivery to the carrier.

Returns and Refunds

You may return shoes within 14 days of receipt for any reason. This is a no-reason refund policy. To be eligible, shoes must be unworn, in original packaging, and with all tags attached. You must contact KAI WELL INVESTMENT HK LIMITED at [email protected] to initiate a return. KAI WELL INVESTMENT HK LIMITED will provide return instructions.

Once the returned shoes are received and inspected, KAI WELL INVESTMENT HK LIMITED will process the refund. Refund processing and arrival to your account takes at least 14 days from the date the return is approved. This timeframe applies to all refund methods.

For PayPal refunds, the refund will be issued to your PayPal account. PayPal refunds take at least 14 days to process. Due to local laws, PayPal refunds in some regions may take up to 30 days. KAI WELL INVESTMENT HK LIMITED has no control over PayPal's processing times.

Shipping costs are non-refundable. You are responsible for return shipping costs unless the return is due to an error by KAI WELL INVESTMENT HK LIMITED.

Damaged or Defective Goods

If you receive shoes that are damaged or defective, you must submit a claim within exactly 7 days of receipt. Claims submitted after 7 days will not be accepted. To submit a claim, contact KAI WELL INVESTMENT HK LIMITED at [email protected] with your order number and photographs of the damage or defect. KAI WELL INVESTMENT HK LIMITED will review the claim and may offer a replacement, repair, or refund. The 7-day claim period is strict and enforceable.

Intellectual Property

All content on msvjwedges.com, including text, graphics, logos, and images, is the property of KAI WELL INVESTMENT HK LIMITED or its licensors. You may not reproduce, distribute, or create derivative works without express written permission.

Limitation of Liability

To the maximum extent permitted by law, KAI WELL INVESTMENT HK LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of msvjwedges.com or purchase of shoes. KAI WELL INVESTMENT HK LIMITED's total liability shall not exceed the amount you paid for the shoes giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless KAI WELL INVESTMENT HK LIMITED from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of msvjwedges.com.

Governing Law

These Terms of Service and any disputes arising from them are governed by the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

Changes to Terms

KAI WELL INVESTMENT HK LIMITED reserves the right to modify these Terms of Service at any time. Changes are effective upon posting to msvjwedges.com. Your continued use of the website after changes constitutes acceptance of the new Terms.

Termination

KAI WELL INVESTMENT HK LIMITED may terminate your access to msvjwedges.com without notice if you violate these Terms. Upon termination, your right to use the website ceases immediately. Provisions that by their nature should survive termination shall survive.

Contact Information

For questions about these Terms of Service, contact KAI WELL INVESTMENT HK LIMITED at:

[email protected]

RM 1213, 12/F., TOWER A, HUNGHOM COMMERCIAL CENTRE, 39 MA TAU WAI ROAD, HUNGHOM, KOWLOON, HONG KONG

+852 4731 2182