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Privacy Policy
Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
This Privacy Policy explains how KAI WELL INVESTMENT HK LIMITED collects, uses, discloses, and protects information when you visit msvjwedges.com, create an account, or purchase footwear from KAI WELL INVESTMENT HK LIMITED. This document applies to every visitor, registered customer, and purchaser who interacts with msvjwedges.com. By accessing msvjwedges.com, you accept the practices described in this Privacy Policy.
Information We Collect
We collect information that you submit directly through msvjwedges.com. This information includes your full name, email address, shipping address, billing address, telephone number, account password, order history, footwear size preferences, and the content of messages you send to our customer support team.
We collect information automatically when you browse msvjwedges.com. This information includes your Internet Protocol address, browser type, device type, operating system, referring web address, pages viewed, search terms entered on msvjwedges.com, and the dates and times of your visits.
How We Use Your Information
KAI WELL INVESTMENT HK LIMITED uses collected information to process and fulfill orders, arrange shipment of footwear products, send order confirmations, provide delivery updates, respond to customer service requests, and manage returns and exchanges.
We use information to maintain your account, verify your identity, detect and prevent fraudulent transactions, and enforce the terms governing the use of msvjwedges.com. We use information to recommend footwear styles and sizes that match your stated preferences and prior purchases. We use information to send promotional messages about new footwear arrivals, seasonal offers, and loyalty benefits when you have provided consent to receive that communication. You may withdraw consent at any time.
We use information to comply with applicable legal obligations, resolve disputes, and measure the performance of msvjwedges.com.
Cookies and Tracking Technologies
msvjwedges.com uses cookies, pixels, and web beacons. Cookies are small text files stored on your device. Session cookies keep your shopping cart and login session active while you browse. Persistent cookies remember your language, region, and footwear size preferences on return visits. Analytics cookies measure page performance and visitor traffic patterns.
You may disable cookies through your browser settings. Disabling cookies prevents the shopping cart and login functions from operating correctly, and portions of msvjwedges.com will not function.
Payment Processing
All payment transactions on msvjwedges.com are processed by third-party payment gateways. KAI WELL INVESTMENT HK LIMITED does not collect, store, or process full payment card numbers, card expiration dates, or card security codes. Payment card details are submitted directly to the payment gateway, and the gateway transmits to KAI WELL INVESTMENT HK LIMITED only a transaction identifier, the payment status, and the transaction amount. Each payment gateway operates under its own privacy policy and security standards.
Sharing of Information
We disclose personal information to shipping carriers, fulfillment partners, payment gateways, email delivery providers, analytics providers, and information technology support vendors that perform services on behalf of KAI WELL INVESTMENT HK LIMITED. These parties receive only the information required to perform their assigned function.
We disclose personal information when required by law, regulation, court order, or a lawful request from a government authority. We disclose personal information in connection with a merger, acquisition, or sale of assets, in which case the acquiring party is bound by this Privacy Policy. KAI WELL INVESTMENT HK LIMITED does not sell personal information.
Data Retention
KAI WELL INVESTMENT HK LIMITED retains personal information for as long as your account remains active and for the period required to complete order fulfillment, process returns, satisfy tax and accounting obligations, resolve disputes, and enforce agreements. When retention is no longer required, we delete or anonymize the information.
Your Rights and Choices
You may request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, or request a portable copy of your information. You may object to processing carried out for marketing purposes. Submit requests to [email protected]. We respond to verified requests within the period required by applicable law.
Data Security
KAI WELL INVESTMENT HK LIMITED applies encryption during transmission, access controls, and restricted personnel access to protect personal information. No transmission method or storage system provides absolute security.
Children's Privacy
msvjwedges.com is not intended for individuals under the age of 16. We do not knowingly collect personal information from individuals under 16. If we learn that information has been collected from a person under 16, we delete that information.
Changes to This Privacy Policy
KAI WELL INVESTMENT HK LIMITED may revise this Privacy Policy. Revised versions are posted on this page and apply to all information collected after posting.
Contact Us
Questions about this Privacy Policy may be directed to KAI WELL INVESTMENT HK LIMITED at [email protected], +852 4731 2182, or RM 1213, 12/F., TOWER A, HUNGHOM COMMERCIAL CENTRE, 39 MA TAU WAI ROAD, HUNGHOM, KOWLOON, HONG KONG.